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Use Cases/Library Patron Usage
Library Directors & Data Analysts

End the Guesswork: Achieve Perfect Patron Usage Data.

Replace Inaccurate Gate Sensors with Context-Aware, Real-Time Tallying for Defensible Grant Reporting.

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Patron Door Count

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Why Library Directors & Data Analysts Choose SnapCount

Purpose-built features for library patron usage professionals

Zero Hardware Maintenance

Ditch the expensive calibration contracts and sticky floor mats associated with gate sensors. SnapCount runs entirely on existing staff devices (tablets, phones, desktops).

Defensible Grant Reporting

Provide auditors with contextualized, time-stamped data proving usage for specific high-value programs, not just relying on general, error-prone door swings.

Real-Time Staff Load Balancing

Instantly visualize where patron traffic is highest (circulation, reference, or media lab) and redeploy staff in real-time to manage peak flow efficiently.

The Problem & The Solution

The Problem with Relying on Electronic Door Counts

Your electronic gate sensors are fundamentally flawed for accurate grant reporting. They struggle with directional flow—a patron entering, using the restroom, and exiting often registers as two distinct visits, artificially inflating your usage metrics. Worse, staff members often forget to badge out, skewing the daily service desk staffing ratios. You are reporting data based on a system that constantly forces the Director of Operations to manually scrub outliers and guess at the true circulation data.

When the sensor count spikes, you have no immediate context. Was it a highly successful children's storytime or simply a rush of students using the free Wi-Fi? Gate counts cannot differentiate between general circulation foot traffic and high-value reference desk interactions. This lack of specific, contextualized data makes justifying budget increases for specialized programs incredibly difficult when the data is just a single, meaningless aggregate number.

⚠️Stop relying on gate sensors and manual counting methods.

SnapCount: Contextual Data Synced for Library Success

SnapCount solves the context problem by turning every service point into a real-time data input station. When the staff member at the main entrance counts the incoming Patron Door Count, the Reference Librarian sees that number update instantly on their synced dashboard. If a major library program (like a tax preparation clinic) is driving the spike, staff can tag the count immediately, ensuring your circulation data is clean and accurate before it even hits the grant application form.

Grant applications demand proof of service desk interactions and technology usage, metrics gate sensors cannot track. With SnapCount, you deploy multiple counters simultaneously—one for 'Computer Sign-ups,' one for 'One-on-One Consultations,' and one for 'General Ingress.' All these streams merge into a single, unified dashboard, allowing your data analyst to view peak flow across the entire facility without waiting for end-of-day spreadsheet consolidation.

Get started in seconds — no setup required.

Built for Library Patron Usage Teams

Everything you need to count, track, and analyze patron door count, reference desk interactions, program attendance

Real-Time Sync

Sync library patron usage data across all your devices in real-time. No delays, no conflicts.

Export & Analyze

Export patron door count, reference desk interactions, program attendance counts to Excel or CSV for detailed analysis.

Team Collaboration

Multiple library directors & data analysts can count simultaneously with live updates.

Instant Setup

No hardware, no installation. Start counting patron door count in under 30 seconds.

Frequently Asked Questions

Common questions about using SnapCount for library patron usage

Can SnapCount differentiate between staff and patrons?

Yes. Unlike gate sensors, staff use separate, tagged counters for internal movements and ingress/egress, ensuring your official patron count is always clean and focused purely on public usage.

How do we track directional flow (Ingress vs. Egress)?

You deploy two separate, linked counters—one for 'Ingress' and one for 'Egress.' The SnapCount dashboard automatically provides a net usage metric instantly, giving you a precise measure of facility occupancy.

Is this data auditable for IMLS or state reports?

Absolutely. Every tally is time-stamped, user-stamped, and tagged with the specific counter type (e.g., 'Reference Desk Consultation'), providing a highly granular, defensible audit trail required for federal and state reporting.

What if the library Wi-Fi drops while we are counting?

SnapCount stores counts locally and syncs them instantly the moment connectivity returns. This ensures no valuable service desk interaction or program attendance data is lost due during temporary network outages.

Ready to Modernize Your Library Patron Usage Counting?

Join thousands of library directors & data analysts who have switched from gate sensors to SnapCount.

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