At Lead Catalyst Tech LLP ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Snap Count service (the "Service"). Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you register for an account, we may collect the following personal information:

• Name
• Email address
• Password (stored securely using industry-standard encryption)
• Any other information you choose to provide

1.2 Usage Information

We automatically collect certain information when you use our Service, including:

• Device information (device type, operating system, browser type)
• IP address
• Usage patterns and interactions with the Service
• Log files and analytics data

1.3 Counter Data

We store the counter data you create, including counter names, values, and settings. This data is stored securely and is associated with your account.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process your registration and manage your account
• To authenticate your identity and prevent unauthorized access
• To send you service-related communications (e.g., account verification, password reset)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service
• To analyze usage patterns and improve user experience

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure password hashing using industry-standard algorithms
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service, conducting our business, or serving our users, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent or at your direction.

5. Organization Features

If you use our organization features, the following additional terms apply:

• Organization administrators may invite members to join organizations
• Members within an organization can view counters created for that organization
• Organization administrators can manage members and organization settings
• Your email address may be visible to organization administrators when you join an organization

6. Your Rights

Under applicable Indian laws and regulations, you have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can update or correct your personal information through your account settings or by contacting us.
• Deletion: You may request deletion of your account and associated data, subject to our legal obligations to retain certain information.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: You may withdraw your consent for certain data processing activities at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use cookies for the following purposes:

• Authentication and session management
• Remembering your preferences and settings
• Analyzing usage patterns and improving our Service
• Security and fraud prevention

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using our Service, you consent to the transfer of your information to facilities located outside India, where we or our service providers may process it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in India.