Fix sign-in, password reset, and verification emails
Get back into your account and find the emails that did not arrive.
Updated
Reset your password
On the sign-in screen, on the web or the iPhone app, choose Forgot password? and enter your email. The reset link is valid for 1 hour. Reset your password.
Signed up with Google or Apple? Use that button again. Those accounts have no SnapCount password.
Verification email
You can use SnapCount before you verify your email. The verification link lasts 24 hours. If it has expired, sign in and resend it from the verification screen.
An email did not arrive
- Wait a few minutes, then check spam, junk, and promotions.
- Make sure you typed the address you signed up with.
- Add viraj@snapcount.app to your contacts and send it again.
An invite link does not work
Invites last 7 days and work once, for the email address they were sent to. Sign in with that address, or ask an admin to resend the invite from Members.
Was this page helpful?
Still stuck? Ask a person
A person reads every email. Say what you were trying to do, what you saw instead, and the phone or browser you were on.